Dave Navarro McDonald Senior Product Designer Portland, Oregon, US david.navarro.mcdonald@gmail.com https://thedavicito.design LinkedIn: https://www.linkedin.com/in/dnmcdonald GitHub: https://github.com/mcdonaldd ============================================================ SUMMARY ============================================================ Dave Navarro McDonald is a Senior Product Designer in Portland with a psychology degree and a research habit. He has designed for B2B SaaS, consumer apps used by millions, and enterprise tools, most recently building AI powered features and the working prototypes that make them arguable. ============================================================ EXPERIENCE ============================================================ Senior Product Designer Act-On Software, Portland, OR Jan 2025 to present - Designed Act-On's first customer-facing generative AI feature, the AI Subject Line Optimizer, in four weeks. Drove a curiosity-based messaging framework over outcome-promise framing, and set a minimum data threshold guardrail of ten qualifying sends to prevent low-confidence outputs. - Led AI design for the InSite multi-agent LLM system: state models, LLM interaction patterns, authentication UI for pages behind login walls, and reporting with a Sankey flow visualization of the engagement funnel. - Led research initiatives presented to executive leadership that directly influenced product roadmap and go-to-market strategy. - Established design standards for AI-specific components and LLM interaction workflows that became the team's reference patterns for later AI work. Senior Product Designer Sparta Science, Portland, OR Oct 2022 to May 2024 - Designed analytics platform interfaces for more than 20,000 users across a force plate system and a kiosk app. Field research with end users turned usability friction into a cohort analysis feature that surfaced individual performance alongside group-level trends. - Built a Figma design system spanning three products (web dashboard, iPad kiosk app, data visualization components), establishing consistency and reducing design-to-engineering handoff time. - Designed and shipped an iPad kiosk app for real-time athlete movement assessment, plus a dashboard for coaches and sports organizations to review performance data. - Facilitated UX workshops with product, engineering, and research to align on user goals across a growing platform. Senior Product Designer TripIt (SAP Concur), Portland, OR Mar 2022 to Oct 2022 - Led end-to-end design across iOS, Android, web, and Apple Watch for more than 14 million users, establishing consistency patterns across four platforms. - Led and audited the effort to make TripIt's apps fully accessible, raising accessibility compliance by 40 percent. - Partnered with engineering to ensure the accessibility improvements shipped intact across every platform. Product Designer TripIt (SAP Concur), Portland, OR 2013 to Mar 2022 - Designed and optimized mobile user flows for travel notifications and itineraries for more than 14 million users globally. - Ran A/B and usability testing to validate design decisions and increase engagement. - Created and maintained visual style guides for web and mobile across three platforms. - Synthesized monthly support cases into insights that fed design decisions. Genius Bar Technician Apple, San Francisco, CA 2008 to 2013 ============================================================ SKILLS ============================================================ Research: User research, User interviews, Moderated usability testing, Survey design, Research synthesis, Continuous discovery Design: Product design, Interaction design, Information architecture, Prototyping, Accessibility, WCAG, Universal design, Data visualization, Generative AI product design, LLM interaction patterns Design Systems: Design systems, Component architecture, Design tokens, Documentation Collaboration: Cross-functional collaboration, Stakeholder alignment, Design critique, Mentorship, Workshop facilitation Tools: Figma, Maze, Claude, ChatGPT ============================================================ EDUCATION ============================================================ BA Psychology, San Francisco State University ============================================================ Machine-readable versions: https://thedavicito.design/resume.json (JSON Resume schema) Full site text: https://thedavicito.design/llms-full.txt