Dave Navarro McDonald

Senior Product Designer, Act-On Software

• Designed Act-On's first customer-facing generative AI feature, the AI Subject Line Optimizer, in four weeks. Drove a curiosity-based messaging framework over outcome-promise framing, and set a minimum data threshold guardrail of ten qualifying sends to prevent low-confidence outputs.
• Led AI design for the InSite multi-agent LLM system: state models, LLM interaction patterns, authentication UI for pages behind login walls, and reporting with a Sankey flow visualization of the engagement funnel.
• Led research initiatives presented to executive leadership that directly influenced product roadmap and go-to-market strategy.
• Established design standards for AI-specific components and LLM interaction workflows that became the team's reference patterns for later AI work.

Senior Product Designer, Sparta Science

• Designed analytics platform interfaces for more than 20,000 users across a force plate system and a kiosk app. Field research with end users turned usability friction into a cohort analysis feature that surfaced individual performance alongside group-level trends.
• Built a Figma design system spanning three products (web dashboard, iPad kiosk app, data visualization components), establishing consistency and reducing design-to-engineering handoff time.
• Designed and shipped an iPad kiosk app for real-time athlete movement assessment, plus a dashboard for coaches and sports organizations to review performance data.
• Facilitated UX workshops with product, engineering, and research to align on user goals across a growing platform.

Senior Product Designer, TripIt (SAP Concur)

• Led end-to-end design across iOS, Android, web, and Apple Watch for more than 14 million users, establishing consistency patterns across four platforms.
• Led and audited the effort to make TripIt's apps fully accessible, raising accessibility compliance by 40 percent.
• Partnered with engineering to ensure the accessibility improvements shipped intact across every platform.

Product Designer, TripIt (SAP Concur)

• Designed and optimized mobile user flows for travel notifications and itineraries for more than 14 million users globally.
• Ran A/B and usability testing to validate design decisions and increase engagement.
• Created and maintained visual style guides for web and mobile across three platforms.
• Synthesized monthly support cases into insights that fed design decisions.

Genius Bar Technician, Apple

BA Psychology